Privacy Policy

Effective Date: 2025.09.20

OET Bank (“we,” “our,” or “us”) is operated by Solo Group Co., Ltd., located at 2-10-5 Suginami, Tokyo, Japan. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our website oet-bank.com.

1. Information We Collect

When you make a purchase or contact us, we may collect:

  • Your name and email address

  • Payment details (processed securely by third-party providers such as PayPal or Stripe — we do not store your full payment information)

  • Usage data such as website traffic and browsing behavior (via Google Analytics)

2. How We Use Your Information

We use your information to:

  • Process and deliver your purchases

  • Provide customer support and respond to inquiries

  • Improve our website and services through analytics

  • Send important updates related to your order or our services

3. Cookies and Analytics

We use cookies and Google Analytics to understand how visitors use our website and to improve your experience. You can disable cookies in your browser settings if you prefer.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is only shared with trusted service providers (such as payment processors) necessary to operate our services.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information. However, please note that no method of transmission over the internet is 100% secure.

6. International Users

As we serve healthcare professionals worldwide, your information may be processed outside your country of residence. By using our website, you agree to this transfer of information.

7. Your Rights

Depending on your location, you may have rights to access, update, or delete your personal information. To make a request, please contact us directly.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us via:

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.